Botinx
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Business messaging, campaign, and automation experience on a mobile phone
AI WhatsApp Marketing, Automation & Support Platform

Turn every WhatsApp conversation into business growth.

The all-in-one AI WhatsApp Marketing Platform built on official WhatsApp Cloud APIs. Launch targeted broadcast campaigns, deploy AI agents, automate notifications, and manage support from one shared inbox.

AI Agent & ChatbotWhatsApp Bulk MessagingOfficial WhatsApp Cloud API
01

Reach customers at scale

Build opted-in audiences, personalize approved campaigns, and follow delivery, reads, replies, and clicks.

02

Respond as one team

Assign conversations, see ownership, and give every agent the customer context needed for a useful reply.

03

Automate without losing the human touch

Handle repeatable steps automatically and bring in the right person when a conversation needs judgement.

Built for customer-facing teams across industries

Campaigns, automation, and team conversations adapted to different customer journeys.

Education
Real estate
Automobile
Healthcare
Finance
E-commerce
Events
IT services
Education
Real estate
Automobile
Healthcare
Finance
E-commerce
Events
IT services
New capability

Keep your WhatsApp Business App—and add automation to the same number.

With WhatsApp Coexistence, eligible businesses can continue personal 1:1 chats in the app while Botinx adds campaigns, automated journeys, and team handling through the Cloud API.

  • One business number across the app and Cloud API
  • Familiar mobile chats for owners and salespeople
  • Campaigns, automation, and shared team ownership in Botinx

Your existing WhatsApp number

WhatsApp Coexistence connected

LIVE
Same business number

Business App

Keep personal 1:1 conversations familiar.

Botinx + Cloud API

Add campaigns, automation, and teamwork.

Synced 1:1 chats Shared team context

Your number stays familiar. Your workflow gets more powerful.

Built for measurable customer journeys

More than messaging: a clearer path from campaign to conversion.

Botinx connects audience selection, automated qualification, human follow-up, and performance reporting so each conversation can lead to a useful next step.

Campaigns with context

Reach the right customers—and understand what they do next.

Build an audience from contacts and tags, select an approved template, schedule the campaign, and follow delivery and engagement from the same platform.

  • Personalize approved messages with customer data
  • Use media and clear calls to action
  • Measure delivery, reads, replies, clicks, and failures

August customer campaign

Campaign performance

LIVE

Delivered

18,420

Read

16,030

Replies

2,184

Failed

0.8%

Read activity

Automation with a human handover

Handle repeatable steps without trapping customers inside a bot.

Guide common conversations with a visual flow, collect useful details, and assign the chat to an available agent when a customer needs a human answer.

  • Trigger journeys from messages or business events
  • Add conditions, inputs, delays, and templates
  • Keep the full conversation available during handover

New lead journey

Visual automation builder

LIVE
TriggerCustomer sends a message
QualifyAsk what they need
RouteAssign the right team
One team, one conversation

Give agents the context to respond with confidence.

The shared inbox keeps ownership, customer information, media, templates, and recent history close to every conversation.

  • Assign chats and see agent availability
  • Use quick replies while keeping responses personal
  • Move smoothly between live support and automation

Shared team inbox

12 open conversations

LIVE
Aarav · OrderAssigned to Neha
Meera · CourseNew conversation
Rohan · DemoNew conversation
Hi, can I get an update on my order?
Of course. It is packed and will be dispatched today.
Write a reply
How Botinx works

From connected number to better customer journeys.

Start with the work your team already handles, then add the right mix of campaigns, automation, and human support.

Explore the Botinx platform
Team planning WhatsApp customer communication workflows

Automate routine steps while keeping people available for the conversations that need judgement.

  1. 01

    Connect your WhatsApp account

    Complete guided onboarding and connect the business number your customers already know.

  2. 02

    Prepare contacts and your team

    Organize customer records, invite agents, and define clear ownership for new conversations.

  3. 03

    Launch a customer journey

    Start a campaign, qualification flow, reminder sequence, or customer support workflow.

  4. 04

    Learn from every response

    Use delivery, engagement, and conversation results to improve the next journey.

Subscription plans

Choose a plan that fits the way your team communicates today.

Begin with a free trial, compare agent and automation limits, and move to a paid plan when you are ready to scale campaigns and customer conversations.

Starter

For small teams starting structured WhatsApp campaigns and support.

$19/month
  • Up to 3 agents
  • 1 WhatsApp channel
  • 2 automation workflows
  • Shared inbox and campaigns
  • Basic reports
Choose Starter
Most popular

Growth

For growing teams that need routing, integrations, and deeper automation.

$49/month
  • Up to 10 agents
  • Up to 3 channels
  • 5 automation workflows
  • Shopify, WooCommerce, and Sheets
  • Priority support
Choose Growth

Scale

For larger operations running multiple teams, brands, or WhatsApp numbers.

$99/month
  • Up to 50 agents
  • Up to 10 channels
  • 15 automation workflows
  • Advanced reporting
  • Dedicated success support
Choose Scale

WhatsApp message charges are separate from the Botinx subscription and depend on destination and template category. Taxes may apply.

Illustrative feedback

What clearer WhatsApp workflows can feel like for a busy team.

Illustrative examples based on common marketing, sales, operations, and support goals—from clearer lead context to more consistent follow-up.

Professional Services
Our consulting engagements run smoother because we automate preliminary requirement gathering before the first meeting.
MAMr. AshwiniFounder, The Solar Co.
Automobile
We capture test-drive requests and route them to showroom advisors instantly with all the model preferences attached.
GSMr. Gajraj SinghFounder, Peacock Cars
E-commerce
Order updates and tracking links are sent automatically, reducing the repetitive questions our support team receives.
ASMr. Ananat SharmaFounder, Navya Foods
Real Estate
Property inquiries are qualified for budget and location upfront, letting our agents focus on serious buyers.
VAMr. Vikash AhujaFounder, PropertyBull
Education
Managing admissions is easier now that we can broadcast fee reminders and update parents without manual calling.
MLMr. LaxmanFounder, Sanskar School
Event & Webinar
Ticket confirmations and event reminders are delivered straight to attendees, increasing our actual turnout rate.
MFMr. FernandoFounder, Flash Ticket
Education
Student counseling begins with full context since course interest is captured automatically before the call.
PSPriyanka SolankiFounder, DAAC
IT Services & Internet
Technical support requests come in with all the preliminary details, allowing our engineers to resolve issues faster.
MMMarvin MarcelleFounder, Eboxtenders
Automobile
Service booking confirmations and maintenance reminders keep our bays full and our customers satisfied.
FRFrancis RubioFounder, Lex Car Wash
Event & Webinar
Sending personalized event invitations and coordinating VIP guest lists is seamless and much more effective.
LLLulu LuchaireFounder, ONDALINDA
Healthcare
Managing B2B pharmaceutical inquiries is structured now, ensuring every lead reaches the correct regional manager.
PBPathik BalanaFounder, NuSearch Pharma
E-commerce
Our marketing campaigns get better engagement, and recovering abandoned carts on WhatsApp has boosted our sales.
SAShubham AgarwalFounder, Gaouribrand
Read all customer perspectives