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Botinx AI WhatsApp Marketing Platform showing broadcast analytics, automation flows, and shared team inbox
WhatsApp Marketing & Automation Platform

WhatsApp Marketing Software for Sales & Customer Support.

Run WhatsApp campaigns, automate Instagram DMs and comment replies, and respond to Facebook Messenger inquiries. Capture leads and bring your team into conversations that need personal support.

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Official Meta Cloud API WhatsApp Coexistence (App + API) No Credit Card Required
CampaignsCustomer messagingTemplates, segments and scheduling
AutomationConnected workflowsLead capture, follow-ups and routing
AI + TeamCustomer supportAI assistance with human handover
App + APIWhatsApp CoexistenceFor eligible Business accounts

Built for customer-facing teams across industries

Campaigns, automation, and team conversations adapted to different customer journeys.

Education
Real estate
Automobile
Healthcare
Finance
E-commerce
Events
IT services
Education
Real estate
Automobile
Healthcare
Finance
E-commerce
Events
IT services
Exclusive Breakthrough

Keep your WhatsApp Business App—and add API automation to the same number.

With WhatsApp Coexistence, you don't have to sacrifice your familiar WhatsApp mobile app. Keep chatting 1:1 on your phone while Botinx powers automated broadcast campaigns, AI agents, and team routing on the exact same number.

  • One phone number active across WhatsApp Business App and Cloud API
  • Owners and sales reps keep personal 1-on-1 mobile chats
  • Scale broadcasts, cart recovery, and shared team routing via Botinx
Explore Coexistence Check Eligibility

Your existing WhatsApp number

WhatsApp Coexistence connected

LIVE
Same business number

Business App

Keep personal 1:1 conversations familiar.

Botinx + Cloud API

Add campaigns, automation, and teamwork.

Synced 1:1 chats Shared team context

Your number stays familiar. Your workflow gets more powerful.

Comprehensive Platform

WhatsApp, Instagram & Facebook Automation in One Platform

A unified toolkit designed to replace disconnected third-party tools and scale your customer conversations seamlessly.

Instagram DM & Comment Automation

Turn Instagram inquiries into conversations with keyword DM replies, comment-to-message automation and lead capture.

Explore Feature

Facebook Messenger Automation

Answer Facebook Page inquiries with auto replies, keyword responses, scheduled away messages and supported lead-capture flows.

Explore Feature

WhatsApp Coexistence: Use Mobile App & Official API on One Number

Keep your official WhatsApp Business App on mobile while adding team API automation.

Explore Feature

WhatsApp broadcast campaigns

Send personalized WhatsApp campaigns to opted-in contacts with delivery and click tracking.

Explore Feature

No-code WhatsApp automation

Build drag-and-drop conversational workflows for abandoned carts, lead qualification & reminders.

Explore Feature

AI agents with human handover

Deploy smart autonomous AI assistants trained on your knowledge base with seamless human escalation.

Explore Feature

WhatsApp forms and data collection

Capture leads, booking dates, feedback, and customer data directly within native WhatsApp chats.

Explore Feature

WhatsApp campaign click tracking

Track unique link clicks per contact to pinpoint high-intent buyers and trigger instant follow-ups.

Explore Feature

Shared WhatsApp team inbox

Empower your entire sales and support team with multi-agent assignment, tags, and quick replies.

Explore Feature

WhatsApp contact CRM

Segment contacts with custom attributes, purchase history, and automated tags for high-ROI targeting.

Explore Feature

WhatsApp campaign analytics

Monitor delivery rates, read receipts, campaign ROI, agent response times, and revenue attribution.

Explore Feature
Measurable Customer Journeys

From First Broadcast to Repeat Purchases: Engineered for ROI

Connect high-intent audiences, automated conversational qualification, human handovers, and revenue analytics into one seamless pipeline.

Broadcast Campaigns & Click Tracking

Measure Broadcast Delivery, Reads & Link Clicks

Upload customer segments, compose rich multimedia templates with interactive buttons, schedule campaigns across time zones, and track every link click to trigger real-time sales follow-ups.

  • Personalize dynamic approved templates with customer names and attributes
  • Track granular link clicks per user for hyper-targeted retargeting
  • Official WhatsApp Cloud API tier protection for reliable high-volume broadcasts

August customer campaign

Campaign performance

LIVE

Delivered

18,420

Read

16,030

Replies

2,184

Failed

0.8%

Read activity

Visual Automation & AI Agents

Automate Repetitive Inquiries 24/7 Without Trapping Customers in Dumb Bots

Build visual drag-and-drop workflows for abandoned cart recovery, COD confirmation, lead qualification, and appointment booking with instant escalation to live human advisors.

  • Deploy autonomous AI agents trained on your store catalogs and FAQs
  • Visual canvas with conditional branching, delays, and dynamic webhooks
  • Zero-latency human handover with full chat transcript context preserved

New lead journey

Visual automation builder

LIVE
TriggerCustomer sends a message
QualifyAsk what they need
RouteAssign the right team
Multi-Agent Shared Team Inbox

Empower Your Sales & Support Teams from a Centralized Dashboard

Assign chats, tag high-value leads, collaborate with internal private notes, and resolve customer queries faster using AI suggestions and quick-reply canned responses.

  • Auto-route conversations by agent availability, skill, or territory
  • Unified contact profile with complete purchase and journey history
  • Monitor team SLA compliance, response times, and resolution metrics

Shared team inbox

12 open conversations

LIVE
Aarav · OrderAssigned to Neha
Meera · CourseNew conversation
Rohan · DemoNew conversation
Hi, can I get an update on my order?
Of course. It is packed and will be dispatched today.
Write a reply
Industry Playbooks

Tailored WhatsApp Workflows Built for Your Industry

Explore how fast-growing businesses in E-commerce, Real Estate, Education, Healthcare, and Services scale customer engagement with Botinx.

Education WhatsApp marketing workflow
Education Solution

Education

Automate student inquiries, course counseling bookings, fee reminders, and admissions broadcasts.

Explore Playbook
Real estate WhatsApp marketing workflow
Real estate Solution

Real estate

Capture property buyer leads from Click-to-WhatsApp ads, qualify budgets, and schedule site visits.

Explore Playbook
Automobile WhatsApp marketing workflow
Automobile Solution

Automobile

Book test drives, automate 6-month vehicle maintenance reminders, and assign showroom advisors.

Explore Playbook
Healthcare WhatsApp marketing workflow
Healthcare Solution

Healthcare

Coordinate appointment confirmations, diagnostic lab test alerts, and automated patient follow-ups.

Explore Playbook
Finance & insurance WhatsApp marketing workflow
Finance & insurance Solution

Finance & insurance

Automate insurance policy renewal notices, claim document collection, and financial advisor routing.

Explore Playbook
Ecommerce WhatsApp marketing workflow
Ecommerce Solution

Ecommerce

Recover abandoned shopping carts, send automated order shipping alerts, and drive repeat festive sales.

Explore Playbook
Events & webinars WhatsApp marketing workflow
Events & webinars Solution

Events & webinars

Deliver instant QR tickets, send event reminders with parking directions, and boost physical attendance.

Explore Playbook
IT services WhatsApp marketing workflow
IT services Solution

IT services

Qualify B2B technical service inquiries, automate ticket intake, and route emergency issues to engineers.

Explore Playbook
Proven Growth

Real Customer Growth Stories & Case Studies

See how leading businesses achieve lower acquisition costs, higher response rates, and scalable revenue on WhatsApp.

View All Case Studies
How PropertyBull Reduced Cost Per Lead by 38% and Doubled Site Visit Bookings
PropertyBull
-38% Cost Per Lead (CPL)

How PropertyBull Reduced Cost Per Lead by 38% and Doubled Site Visit Bookings

By replacing static lead forms with Click-to-WhatsApp Ads and automated qualifying journeys, PropertyBull increased high-intent buyer inquiries while cutting operational response times from 4 hours to 30 seconds.

Read Full Story
Navya Foods Unlocks 4.6x ROAS and Recovers 28% of Abandoned Carts via WhatsApp
Navya Foods
28.4% Abandoned Cart Recovery

Navya Foods Unlocks 4.6x ROAS and Recovers 28% of Abandoned Carts via WhatsApp

Direct-to-consumer gourmet brand Navya Foods integrated their Shopify store with Botinx to automate abandoned cart recovery, order updates, and seasonal promotional broadcasts.

Read Full Story
The Solar Co. Automates Preliminary Requirement Gathering for 3x Faster Consultations
The Solar Co.
3x Faster Consultation Speed

The Solar Co. Automates Preliminary Requirement Gathering for 3x Faster Consultations

Renewable energy consultancy The Solar Co. deployed Botinx interactive WhatsApp forms to capture electricity bill benchmarks and rooftop details before scheduling site visits.

Read Full Story
Simple 4-Step Setup

From Zero to WhatsApp Automation in Minutes

Connect your business number, import your customer lists, launch automated journeys, and track measurable revenue.

Explore Full Platform Architecture
Team managing multi-agent WhatsApp customer engagement

Automate repetitive tasks with AI while keeping your human team ready for high-value sales conversations.

  1. 01

    Connect WhatsApp Business API

    Check number eligibility and complete Meta onboarding to connect your WhatsApp account.

  2. 02

    Import & Segment Contacts

    Upload customer lists from CSV, Shopify, WooCommerce, or CRM with custom tags and attributes.

  3. 03

    Launch Broadcasts & AI Flows

    Send rich media broadcasts, set up automated abandoned cart triggers, or deploy an AI support chatbot.

  4. 04

    Convert & Measure Revenue

    Manage live customer replies in the shared inbox and track real-time click analytics and revenue ROI.

Free Interactive Utilities

Explore Free WhatsApp Marketing Tools

No sign-up or credit card required.

WhatsApp Link Generator

Create pre-filled wa.me links with custom messages for ads, Instagram bios, and website buttons.

Use Tool Free

WhatsApp QR Code Generator

Generate free high-res QR codes for retail stores, product packaging, and print marketing collateral.

Use Tool Free

WhatsApp Pricing Calculator

Calculate estimated monthly Meta API messaging costs based on your country and campaign volume.

Calculate Costs
Transparent Pricing

Simple, Predictable Plans Designed to Scale with Your Growth

Start with our free trial, explore AI agents and broadcast automation, and upgrade as your conversation volume grows.

Starter

$20/month
  • Up to 2 Agent Accounts
  • Broadcast Message — 10% Markup Charge
  • Automation (Workflows) — Up to 2
  • Drip Campaign with Analytics
  • Chat inbox
  • Campaigns
  • Use Cases Automation
  • Apps Integration
  • Unlimited Live Chat Coversations
  • Support - Ticket System
  • Analytics & Reports
Choose Starter

Growth

$49/month
  • Up to 5 Agents | Additional Agents: $5/Agent
  • Instagram & Facebook
  • Broadcast Message — 10% Markup Charge
  • Automation (Workflows) — Up to 5
  • WhatsApp Forms (3)
  • Drip Campaign with Analytics
  • Chat Inbox
  • Use Cases Automation
  • Apps Integration
  • Unlimited Live Chat Coversations
  • Support - Ticket System + Email
  • Analytics & Reports
Choose Growth

Scale

$99/month
  • Up to 10 Agents | Additional Agents: $5/Agent
  • Instagram & Facebook
  • Broadcast Message — 10% Markup Charge
  • Automation (Workflows) Up to 15
  • WhatsApp Forms (5)
  • Drip Campaign with Analytics
  • Chat Inbox
  • Use Cases Automation
  • Apps Integration
  • Unlimited Live Chat Conversations
  • Support - Ticket + Email + WhatsApp
  • Custom Analytics & Reports
Choose Scale
Customer Stories

Real growth results from businesses scaling with Botinx.

Explore how fast-growing companies across e-commerce, real estate, education, healthcare, and services automate customer engagement on WhatsApp.

Professional Services
“Our consulting engagements run smoother because we automate preliminary requirement gathering before the first meeting.”
MA
Mr. AshwiniThe Solar Co.
Case Study
Automobile
“We capture test-drive requests and route them to showroom advisors instantly with all the model preferences attached.”
GS
Mr. Gajraj SinghPeacock Cars
Case Study
E-commerce
“Order updates and tracking links are sent automatically, reducing the repetitive questions our support team receives.”
AS
Mr. Ananat SharmaNavya Foods
Case Study
Real Estate
“Property inquiries are qualified for budget and location upfront, letting our agents focus on serious buyers.”
VA
Mr. Vikash AhujaPropertyBull
Case Study
Education
“Managing admissions is easier now that we can broadcast fee reminders and update parents without manual calling.”
ML
Mr. LaxmanSanskar School
Case Study
Event & Webinar
“Ticket confirmations and event reminders are delivered straight to attendees, increasing our actual turnout rate.”
MF
Mr. FernandoFlash Ticket
Case Study
Education
“Student counseling begins with full context since course interest is captured automatically before the call.”
PS
Priyanka SolankiDAAC
Case Study
IT Services & Internet
“Technical support requests come in with all the preliminary details, allowing our engineers to resolve issues faster.”
MM
Marvin MarcelleEboxtenders
Case Study
Automobile
“Service booking confirmations and maintenance reminders keep our bays full and our customers satisfied.”
FR
Francis RubioLex Car Wash
Case Study
Event & Webinar
“Sending personalized event invitations and coordinating VIP guest lists is seamless and much more effective.”
LL
Lulu LuchaireONDALINDA
Case Study
Healthcare
“Managing B2B pharmaceutical inquiries is structured now, ensuring every lead reaches the correct regional manager.”
PB
Pathik BalanaNuSearch Pharma
Case Study
E-commerce
“Our marketing campaigns get better engagement, and recovering abandoned carts on WhatsApp has boosted our sales.”
SA
Shubham AgarwalGaouribrand
Case Study
View all customer case studies
Everything Answered

Frequently Asked Questions About WhatsApp Marketing

Got questions about the WhatsApp Business Cloud API, broadcast limits, or AI chatbots? We have answers.

What is WhatsApp Marketing Software and how does Botinx help my business?

WhatsApp Marketing Software allows businesses to engage customers at scale using the official WhatsApp Business Cloud API. With Botinx, you can send targeted bulk broadcast messages, recover abandoned shopping carts, deploy 24/7 AI chatbots, capture leads with interactive forms, and manage all customer conversations in a shared multi-agent team inbox with approved templates and opt-in contact management.

Can I send bulk WhatsApp messages without getting blocked or banned?

No platform can guarantee that a WhatsApp account will never be restricted. Botinx uses the official Cloud API, but businesses must collect opt-in, use approved templates where required, respect opt-outs, and monitor message quality and Meta limits.

What is WhatsApp Coexistence and how does it work?

WhatsApp Coexistence is an official Meta capability supported by Botinx that allows you to keep using the standard WhatsApp Business mobile app on your phone while simultaneously connecting the same phone number to the Botinx Cloud API platform. This means business owners and salespeople can continue 1-on-1 personal chats on mobile while Botinx handles automated broadcast campaigns, AI agents, and team routing in the background.

How do Botinx AI Chatbots and Autonomous Agents work?

Botinx AI Agents are powered by advanced language models trained on your business documents, FAQs, and product catalogs. They handle customer inquiries 24/7, qualify leads with custom questions, guide shoppers to checkout, and automatically escalate complex conversations to human agents in the shared inbox when necessary.

How much does Botinx WhatsApp Marketing Software cost?

Compare the current Botinx plans on our pricing page for included features, seats and limits. Budget separately for chargeable Meta template messages, which depend on recipient market and message category.

Can Botinx guarantee a WhatsApp verification badge?

Verification eligibility and approval are determined by Meta. Contact our team to discuss your account and available onboarding options; using Botinx does not guarantee a badge.

Have a specific question not covered here? Talk to our WhatsApp solution architects