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OdooCRM & ERP Integration•Odoo 14–19 Ready

Sync Odoo ERP & CRM with WhatsApp Automations

Connect your Odoo CRM and Inventory modules to automate lead captures, order status alerts, stock level tracking, and warehouse picking updates directly on WhatsApp.

Official WhatsApp Cloud API No Coding Required Setup in Under 3 Minutes

14 – 19

Supported Versions

Legacy JSON-RPC & Modern JSON-2

20 Modules

Available Modules

16 Actions & 4 Searches

< 250ms

Latency

Direct pinned socket connection

OWASP Hardened

Security

Zero blind retries & SSRF protection

Live WhatsApp Message Preview

See how your Odoo alerts look on WhatsApp

Approved Meta Cloud API templates with dynamic variables and interactive buttons.

Trigger Event:New Lead Created

Automated Workflow: Odoo CRM Lead

This message is automatically dispatched the instant the trigger occurs in Odoo. Customer variables such as name, amounts, item lists, and links are dynamically substituted into Meta-compliant template parameters.

Meta Cloud API Verified

Delivered via your verified WhatsApp Business Account phone number with official green badge, custom profile photo, and zero risk of spam bans.

Odoo
Your Store✓

Official Business Account

TODAY

Hello {{contact.name}}! 👋 Thank you for contacting Acme Corp. Our sales representative has received your inquiry and will connect with you shortly.

Lead Ref: #{{lead.id}}

10:42 AM
Deep Integration

Why connect Odoo with Botinx?

The Botinx Odoo integration connects your enterprise Odoo system directly with your customers and operations teams over WhatsApp. Whether you are running Odoo 14, 15, 16, 17, 18, or the latest Odoo 19 with JSON-2, Botinx provides native, highly-secure compatibility.

Manage CRM leads, track physical inventory counts (stock.quant), manage product batches and serial lots (stock.lot), and trigger automated WhatsApp notifications when warehouse operation types change.

Enterprise-grade security is built-in: socket-level IP pinning blocks SSRF and DNS rebinding attacks, strict HTTPS enforcement prevents man-in-the-middle exploits, and API credentials are protected with authenticated encryption.

Key Business Benefits

  • 20 native modules matching Make.com parity (Leads, Inventories, Batch Tracking, Operation Types, Universal API)
  • Dual protocol support: legacy JSON-RPC (Odoo 14–18) and modern HTTP JSON-2 (Odoo 19)
  • Create, update, and search CRM leads automatically from WhatsApp conversations
  • Real-time physical inventory adjustments and stock quant management
  • Batch tracking and serial number assignment for warehouse traceability
  • Warehouse operation types (receipts, delivery orders, internal transfers) integration
  • Universal API Caller to invoke any custom Odoo model or ORM method safely
  • Hardened against SSRF and DNS rebinding with socket-level IP pinning and disabled redirects

Proven Automated Workflows

Conversational Lead Capture to Odoo CRM

+45% Faster Lead Routing

Capture new inquiries from WhatsApp and automatically create qualified leads in Odoo CRM with customer contact details, inquiry tags, and expected revenue.

Real-time Order & Delivery Milestone Alerts

70% Fewer Status Calls

Automatically dispatch WhatsApp shipping updates when delivery orders are validated in Odoo Inventory, complete with carrier tracking links.

Warehouse Batch & Lot Traceability

100% Traceability Compliance

Generate or update batch and serial numbers (stock.lot) directly through automated warehouse flows or staff WhatsApp commands.

Universal Odoo ORM Automation

Unlimited ERP Flexibility

Use the Universal API Caller node to trigger custom business logic, print invoices, or query custom modules in any Odoo 14–19 instance.

Supported Real-Time Triggers

Live OdooWebhook Events & Automations

Botinx listens to live events from Odoo and executes instantaneous WhatsApp workflows.

Trigger EventEvent TypeAutomated Action
crm.lead.createLead CreatedCreates a new CRM lead
stock.quant.createInventory AdjustmentCreates stock count adjustment
stock.lot.createBatch / Lot CreatedRegisters new lot/serial
stock.picking.type.readOperation Type QueryReads operation type configuration
Quick Setup

How to connect Odoo in 3 simple steps

No developer or coding required. Connect in under 3 minutes and activate pre-built workflows.

1

Open Odoo Profile

Log in to your Odoo instance, click your avatar in the top right, and select 'Preferences' (or 'My Profile').

2

Generate API Key

Click the 'Account Security' tab, scroll to 'Developer / API Keys', and click 'New API Key'. Name it 'Botinx Integration'.

3

Copy Credentials

Copy the generated API Key and keep note of your Server URL, Database Name, and Login username.

4

Connect in Botinx

Paste your Server URL, Database Name, Username, and API Key into the Botinx Odoo connection form and click 'Connect Odoo'.

5

Build Workflows

In Automation Center, drag and drop Odoo nodes to automate CRM leads, inventory counts, and custom ERP methods!

Got Questions?

Frequently Asked Questions

Clear answers regarding WhatsApp API approval, messaging rates, and setup.

Which Odoo versions are supported?

Botinx natively supports Odoo 14, 15, 16, 17, 18, and 19 across both Odoo Community and Odoo Enterprise editions.

How does Botinx handle Odoo 19's new JSON-2 protocol?

Botinx automatically detects your Odoo server version during connection probing. For Odoo 19, it routes requests through the new JSON-2 HTTP endpoints with Bearer authentication and top-level named parameters, while using JSON-RPC for versions 14 through 18.

Are internal and private server URLs protected?

Yes. Botinx enforces strict socket-level IP pinning against RFC 1918 private subnets, loopbacks, link-local addresses, and cloud metadata endpoints to prevent SSRF and DNS rebinding attacks.

What happens if an Odoo server times out during a write operation?

To prevent accidental duplicate records, Botinx enforces zero blind retries on writes. If a timeout occurs after request transmission, the status is marked as OUTCOME_UNKNOWN for safe review.

Build your customer engagement journey

Connect Odoo with Botinx today

Start recovering abandoned carts, sending automated receipts, and engaging customers where they already are.