Botinx
Open navigation
Campaigns team coordinating WhatsApp customer communication
Campaigns

WhatsApp broadcast campaigns

Reach opted-in customers with timely, relevant messages—and see what happens after you send.

Core Capability

Why leading teams choose Botinx campaigns.

Create targeted broadcasts with approved WhatsApp templates, media, variables, and calls to action. Botinx keeps audience selection, scheduling, delivery status, and campaign results together, so your team can improve the next send without juggling spreadsheets.

Key Platform Advantages

  • Targeted audience segmentation with custom CRM tags, filters, and purchase history
  • Rich media support: images, product carousels, videos, PDFs, and interactive CTA buttons
  • Smart scheduling by audience time zone with automated throttling to protect number health
  • Real-time analytics: delivery rates, open rates, response rates, and per-link click tracking
Fast Implementation

How Campaigns works inside Botinx.

Each step connects with contact CRM data, automated logic, and team ownership, giving customers a frictionless experience.

01

Define the Customer Trigger

Choose how campaigns triggers—from inbound ad clicks, Shopify events, CSV imports, or incoming keywords.

02

Configure Message & Logic

Set up Meta-approved templates, rich media variables, interactive button choices, and conditional routing rules.

03

Measure & Optimize ROI

Monitor real-time delivery receipts, open rates, per-contact click tracking, and agent resolution speeds.

August customer campaign

Campaign performance

LIVE

Delivered

18,420

Read

16,030

Replies

2,184

Failed

0.8%

Read activity

Unified Context

Keep customer data, action, and conversation in one place.

Botinx connects customer profiles, message history, broadcast engagements, automation decisions, and agent assignments so your team always has full context before responding.

Complete customer history visible beside every conversation

Automated qualification steps keep data structured in CRM

Instant human handover with full chat transcript context preserved

Measurable Results

Business impact your team and customers can feel.

A faster, clearer customer journey with fewer missed leads, higher conversion rates, and seamless human agent follow-up.

01

Achieve 98% open rates and 45%+ higher response rates compared to email and SMS

02

Scale marketing broadcasts without risking number bans using official Meta Cloud API

03

Retarget engaged clickers instantly with automated conversational follow-ups

Frequently Asked Questions

Questions About Botinx Campaigns

Everything you need to know about setting up and maximizing ROI with campaigns.

How many bulk WhatsApp messages can I send per day?+

Messaging limits follow official Meta messaging tiers starting at 1,000 unique business-initiated conversations per 24 hours (Tier 1), scaling automatically to 10,000 (Tier 2), 100,000 (Tier 3), and unlimited daily messages based on quality rating.

How does Botinx prevent WhatsApp numbers from getting banned?+

Botinx uses the official Meta WhatsApp Business Cloud API with pre-approved message templates, opt-in management, and automated rate pacing. This protects your number from carrier blocks and policy violations common with unauthorized tools.

Can I personalize broadcast messages with customer names and order details?+

Yes! You can insert dynamic variables like {{1}} Customer Name, {{2}} Order ID, {{3}} Discount Code, or {{4}} Expiry Date that automatically populate from your CSV or CRM data for every recipient.

How fast do broadcast campaigns get delivered?+

Botinx processes high-throughput broadcasts via Meta Cloud API servers, delivering thousands of messages per minute while monitoring delivery receipts and read receipts in real time.

Build your WhatsApp growth journey

Start using campaigns for your business today.

Try Botinx for free or book a focused demo to see how campaigns, automation, and team conversations fit your business.