Define the Customer Trigger
Choose how campaigns triggers—from inbound ad clicks, Shopify events, CSV imports, or incoming keywords.

Reach opted-in customers with timely, relevant messages—and see what happens after you send.
Create targeted broadcasts with approved WhatsApp templates, media, variables, and calls to action. Botinx keeps audience selection, scheduling, delivery status, and campaign results together, so your team can improve the next send without juggling spreadsheets.
Each step connects with contact CRM data, automated logic, and team ownership, giving customers a frictionless experience.
Choose how campaigns triggers—from inbound ad clicks, Shopify events, CSV imports, or incoming keywords.
Set up Meta-approved templates, rich media variables, interactive button choices, and conditional routing rules.
Monitor real-time delivery receipts, open rates, per-contact click tracking, and agent resolution speeds.
August customer campaign
Campaign performance
Delivered
18,420
Read
16,030
Replies
2,184
Failed
0.8%
Read activity
Botinx connects customer profiles, message history, broadcast engagements, automation decisions, and agent assignments so your team always has full context before responding.
Complete customer history visible beside every conversation
Automated qualification steps keep data structured in CRM
Instant human handover with full chat transcript context preserved
Explore specific, tailored workflows where this capability solves critical operational and revenue bottlenecks.
Send high-impact media broadcasts with 1-click checkout buttons, product catalogs, and exclusive discount codes directly to opted-in shoppers for 4x+ ROAS.
Broadcast walkthrough videos, floor plans, and pricing sheets to pre-qualified investor lists to fill weekend site visit schedules.
Broadcast official academic announcements, scholarship deadlines, and 1-click fee payment links to parents with 98% verified delivery.
Broadcast seasonal health checkup packages and diagnostic camp notifications to regional patient databases with instant slot booking buttons.
A faster, clearer customer journey with fewer missed leads, higher conversion rates, and seamless human agent follow-up.
Achieve 98% open rates and 45%+ higher response rates compared to email and SMS
Scale marketing broadcasts without risking number bans using official Meta Cloud API
Retarget engaged clickers instantly with automated conversational follow-ups
Everything you need to know about setting up and maximizing ROI with campaigns.
Messaging limits follow official Meta messaging tiers starting at 1,000 unique business-initiated conversations per 24 hours (Tier 1), scaling automatically to 10,000 (Tier 2), 100,000 (Tier 3), and unlimited daily messages based on quality rating.
Botinx uses the official Meta WhatsApp Business Cloud API with pre-approved message templates, opt-in management, and automated rate pacing. This protects your number from carrier blocks and policy violations common with unauthorized tools.
Yes! You can insert dynamic variables like {{1}} Customer Name, {{2}} Order ID, {{3}} Discount Code, or {{4}} Expiry Date that automatically populate from your CSV or CRM data for every recipient.
Botinx processes high-throughput broadcasts via Meta Cloud API servers, delivering thousands of messages per minute while monitoring delivery receipts and read receipts in real time.
Combine these complementary capabilities to build a powerful end-to-end customer journey.
Keep using the WhatsApp Business App for personal chats while Botinx adds campaigns, automation, and team workflows to the same number.
AutomationTurn repetitive conversations into clear, reliable customer journeys.
WhatsApp formsCollect lead, booking, feedback, and qualification details inside a guided conversation.
Try Botinx for free or book a focused demo to see how campaigns, automation, and team conversations fit your business.