Integrate WhatsApp with Any Backend using Developer Webhooks & REST API
Connect your internal ERP, proprietary CRM, SaaS product, or mobile application with two-way webhook events, HMAC SHA-256 signatures, and fast REST endpoints.
< 150 ms
Response Time
Fast REST API execution
HMAC SHA-256
Security
Cryptographic signature validation
99.9%
Uptime
Enterprise SLA availability
Node, Python, cURL
SDKs
Ready-to-use code examples
See how your Webhook APIs & REST alerts look on WhatsApp
Approved Meta Cloud API templates with dynamic variables and interactive buttons.
POST /api/v1/messages/send-templateAutomated Workflow: Transactional OTP
This message is automatically dispatched the instant the trigger occurs in Webhook APIs & REST. Customer variables such as name, amounts, item lists, and links are dynamically substituted into Meta-compliant template parameters.
Meta Cloud API Verified
Delivered via your verified WhatsApp Business Account phone number with official green badge, custom profile photo, and zero risk of spam bans.
Official Business Account
Verification Code 🔐
Your *{{company_name}}* verification code is *{{otp_code}}*. This code expires in 10 minutes. Do not share this code with anyone.
Security Alert · Automated Message
Why connect Webhook APIs & REST with Botinx?
For engineering teams and custom software architectures, Botinx provides high-performance two-way Webhooks and developer REST APIs. Stream real-time customer messages, delivery receipts, and interaction events directly into your backend.
All webhook payloads include cryptographic HMAC SHA-256 signatures to verify request authenticity. With sub-150ms response times and automated exponential backoff retries, Botinx guarantees enterprise-grade reliability and security for mission-critical notifications.
Key Business Benefits
- Two-way event streaming: receive real-time webhooks for inbound messages, status receipts, and clicks
- High-throughput REST API endpoints to send transactional messages, media, and template broadcasts
- Cryptographically signed payloads using HMAC SHA-256 headers for verified security
- Automatic retry policy with exponential backoff ensures zero event loss during downtime
- Comprehensive interactive API reference, Postman collection, and code snippets
- Manage contacts, custom fields, tags, and conversation statuses programmatically
Proven Automated Workflows
Transactional OTPs & Account Alerts
< 2 Second Delivery TimeSend critical one-time passwords, login verifications, order confirmations, and security alerts from your custom backend within 2 seconds.
Proprietary CRM & ERP Integration
100% Real-Time Bi-Directional SyncStream incoming customer messages and delivery statuses into your internal database, enterprise ERP (SAP, Oracle, NetSuite), or homegrown support tool.
Automated Message Status Tracking
Granular Message TelemetryMonitor real-time delivery lifecycle receipts (`sent`, `delivered`, `read`, `failed`) and trigger fallback mechanisms automatically.
Live Webhook APIs & RESTWebhook Events & Automations
Botinx listens to live events from Webhook APIs & REST and executes instantaneous WhatsApp workflows.
| Trigger Event | Event Type | Automated Action |
|---|---|---|
| message.inbound | Inbound Message | Delivers incoming text, media, buttons, and contact card |
| message.status | Status Receipt | Delivers status updates (sent, delivered, read, failed) |
| conversation.assigned | Agent Assigned | Fires when conversation is routed to specific team member |
How to connect Webhook APIs & REST in 3 simple steps
No developer or coding required. Connect in under 3 minutes and activate pre-built workflows.
Generate API Key
Go to Botinx Dashboard → Developers → API Keys and generate your Bearer API token.
Configure Webhook Endpoint
In Developers → Webhooks, add your server's secure HTTPS endpoint URL.
Set Webhook Secret
Copy your Webhook Secret to verify incoming `X-Botinx-Signature` HMAC SHA-256 headers.
Subscribe to Events
Select the events you want to stream: message.inbound, message.status, conversation.assigned.
Test with Postman or cURL
Send a test payload using our Postman collection to confirm successful 200 OK responses!
Frequently Asked Questions
Clear answers regarding WhatsApp API approval, messaging rates, and setup.
How does Botinx ensure webhook delivery reliability?
Botinx uses exponential backoff retries. If your server returns a non-2xx status code or times out, Botinx will retry delivering the webhook up to 5 times over 24 hours.
How do I verify that incoming webhooks are authentic?
Each webhook delivery includes an `X-Botinx-Signature` header containing an HMAC SHA-256 hash of the request payload signed with your unique Webhook Secret.
Is there a rate limit on the Botinx REST API?
Standard plans support up to 50 requests per second. Enterprise plans support customized high-throughput tiers with dedicated IP allocations.
Explore other integrations
Connect your other business apps with official WhatsApp automations.
Shopify
Recover up to 35% of abandoned checkouts, verify Cash-on-Delivery orders to slash RTO by 40%, and send real-time delivery milestones directly on WhatsApp.
Razorpay
Generate instant Razorpay payment links in live chat, dispatch automated payment receipts with GST tax invoices, and recover failed transactions via UPI, Cards, and Netbanking.
Zoho CRM
Engage incoming Zoho CRM leads in under 60 seconds, trigger automated deal stage alerts, sync two-way conversation histories into Zoho Contact records, and close sales 3x faster.
Connect Webhook APIs & REST with Botinx today
Start recovering abandoned carts, sending automated receipts, and engaging customers where they already are.