Delete Account
We are sorry to see you go. If you wish to permanently delete your Botinx account and associated data, please follow the guidelines below to submit your request.
Deletion Process
To initiate the deletion of your account and all associated personal data from our systems, you must submit a formal request via email. We process these requests manually to ensure security and prevent unauthorized deletions of active workspaces.
How to Request Deletion
Send an email from your registered email address to our support team:
contact@botinx.comEmail Requirements
To help us process your request as quickly as possible, please ensure your email meets the following requirements:
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Subject Line: Use exactly Delete My Account to route it to the right team.
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Sender Address: The email must be sent from the registered email address associated with your Botinx account.
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Workspace Details: Include your company or workspace name if applicable, to help us identify your records quickly.
What Happens Next?
Once we receive your deletion request, our team will initiate the process:
Identity Verification
We will verify your identity using the email provided to ensure the security of your account and prevent unauthorized deletions. We may reply to confirm the request.
Permanent Deletion
Your account and associated personal data will be permanently deleted within 7 business days from the time your identity is verified.
Data Retention
While your account and personal profile data will be permanently removed, please note that certain information may be retained in our secure archives.
🔒 Retention Obligations: Information may be retained where required by law or for legitimate business purposes (such as billing records, tax compliance, or audit logs) for the legally required retention period.