Define the Customer Trigger
Choose how click tracking triggers—from inbound ad clicks, Shopify events, CSV imports, or incoming keywords.
Understand which campaign links attract attention and which audiences take action.
Measure campaign engagement alongside delivery, reads, and replies. Use practical performance signals to compare messages, identify interested customers, and improve the next campaign without exporting activity into a separate reporting tool.
Each step connects with contact CRM data, automated logic, and team ownership, giving customers a frictionless experience.
Choose how click tracking triggers—from inbound ad clicks, Shopify events, CSV imports, or incoming keywords.
Set up Meta-approved templates, rich media variables, interactive button choices, and conditional routing rules.
Monitor real-time delivery receipts, open rates, per-contact click tracking, and agent resolution speeds.
August customer campaign
Campaign performance
Delivered
18,420
Read
16,030
Replies
2,184
Failed
0.8%
Read activity
Botinx connects customer profiles, message history, broadcast engagements, automation decisions, and agent assignments so your team always has full context before responding.
Complete customer history visible beside every conversation
Automated qualification steps keep data structured in CRM
Instant human handover with full chat transcript context preserved
Explore specific, tailored workflows where this capability solves critical operational and revenue bottlenecks.
Track which catalog links shoppers click, and automatically trigger a personalized 10% discount voucher 15 minutes after the click.
Identify which prospective buyers opened luxury villa pricing sheets, immediately assigning sales advisors to call while interest is hot.
Track student engagement with specific diploma course brochures and trigger targeted counselor follow-ups for high-interest programs.
Track client views on life and health insurance policy comparison PDFs to time advisor renewal advisory calls perfectly.
A faster, clearer customer journey with fewer missed leads, higher conversion rates, and seamless human agent follow-up.
Pinpoint hot leads who clicked your product or pricing link within seconds of broadcast
Increase campaign conversion rates by retargeting non-clickers with alternative offers
Calculate exact Return on Ad Spend (ROAS) and revenue attribution per broadcast campaign
Everything you need to know about setting up and maximizing ROI with click tracking.
Botinx automatically wraps external URLs in lightweight, branded tracking links that redirect users instantly to your destination URL while recording the contact ID, timestamp, and device info.
Yes! You can create automation rules that trigger specific conversational journeys, tag the contact as 'Hot Lead', or notify a sales agent the moment a customer clicks any tracked link.
Yes. Tracked URLs can be placed in standard message body text or attached to official Meta WhatsApp Call-to-Action (CTA) URL buttons.
No. Botinx tracking links use secure, high-reputation domain infrastructure that complies fully with Meta's messaging policies and spam filters.
Combine these complementary capabilities to build a powerful end-to-end customer journey.
Keep using the WhatsApp Business App for personal chats while Botinx adds campaigns, automation, and team workflows to the same number.
CampaignsReach opted-in customers with timely, relevant messages—and see what happens after you send.
AutomationTurn repetitive conversations into clear, reliable customer journeys.
Try Botinx for free or book a focused demo to see how campaigns, automation, and team conversations fit your business.