Customer conversations
Handle messages, media, templates, and calls with assignment and contact context beside every chat.
The Botinx platform
One connected platform for WhatsApp marketing, automation, and support.
Campaigns, customer conversations, visual automation, integrations, permissions, and billing share the same business context—so teams can grow without creating another data silo.
Built as one system
The tools around a customer conversation should understand each other.
Botinx connects the work before, during, and after a WhatsApp conversation, giving teams a consistent view of the customer and the next action.
Automation
Build visual customer journeys with triggers, inputs, conditions, delays, templates, and human handover.
Contacts and teams
Organize customer details, tags, roles, agent availability, and conversation ownership.
Integrations and APIs
Connect commerce, sheets, operational tools, and custom systems through integrations and developer APIs.
Analytics and billing
Review campaign performance, template results, automation activity, message pricing, and transactions.
Security and access
Use organization-scoped data, roles, permissions, API keys, and two-factor authentication.
Control without clutter
A platform that reflects how your organization actually works.
Agents stay focused on customer conversations while administrators manage channels, campaigns, automation, integrations, security, subscriptions, and access controls.
- Organization-scoped data and API access
- Role and permission management
- Two-factor authentication for administrators
- Plan, wallet, message pricing, and transaction history
- Agent presence and assignment visibility
Build your WhatsApp growth journey
Ready to turn more WhatsApp conversations into customers?
Try Botinx for free or book a focused demo to see how campaigns, automation, and team conversations fit your business.