Healing Tulum Automates Health Questionnaires & Retreat Bookings for 100% Guest Preparedness
Holistic wellness retreat Healing Tulum automated guest intake questionnaires, dietary preference collection, and personalized treatment itineraries.
Guests submitting pre-arrival medical & diet forms
Increase in treatment add-ons booked prior to arrival
Seamless arrival experience with pre-collected details
The Challenge Before Botinx
Guests arriving for wellness programs needed tailored health plans. Manual on-arrival paperwork created check-in bottlenecks.
How Botinx Solved It
Healing Tulum configured an automated WhatsApp journey collecting health background, dietary restrictions, and treatment preferences 5 days before arrival.
Key Results & Business Impact
- Achieved a 97% pre-arrival form completion rate on WhatsApp.
- Increased pre-booked therapy packages by 48%.
“Wellness retreat bookings and preliminary health questionnaires are handled smoothly before guests even arrive.”
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